Customer Service & Scheduling Coordinator

We are looking for a Customer Service & Scheduling Coordinator to assist customers with reservations, scheduling, service coordination, and ongoing support. This role combines customer service and administrative responsibilities to ensure a seamless experience from the initial inquiry through completion of services.

The ideal candidate is organized, professional, detail-oriented, and committed to delivering exceptional customer service.

Responsibilities

• Respond to customer inquiries via phone, email, chat, and online platforms
• Assist customers with reservations, scheduling, and service arrangements
• Research available options and provide information based on customer needs
• Coordinate accommodations, transportation, activities, and related services
• Manage confirmations, schedule changes, and customer updates
• Maintain accurate customer records and documentation
• Communicate with suppliers...