Customer Service Scheduler

The Customer Service Scheduler will coordinate schedules and appointments efficiently for engineers & customers.

This temporary role in Preston requires excellent organisational skills and a focus on delivering high-quality customer service.

Client Details

This role is with a respected organisation who are a leader in their sector. The company is focused on meeting customer needs through efficient service delivery and operational excellence.

Description

Schedule and manage appointments for customer service operations.
Communicate with customers to confirm and update bookings.
Coordinate with internal teams to ensure timely service delivery.
Maintain accurate records of schedules and customer interactions.
Respond to scheduling queries and resolve any issues promptly.
Optimise scheduling to maximise operational efficiency.
Ensure compliance with company policies and industry standards.
Provide administrative support to the cust...