Job Description
We are recruiting for a Customer Service Sales Support Representative to join a professional services organization with a national client base. This is a full-time, on-site role based in Painesville, Ohio, in the eastern Cleveland suburbs.
This role is a strong fit for someone who enjoys helping customers, solving problems, supporting sales activity, and keeping client information organized. Insurance experience is a plus, but not required.
Responsibilities
Respond to client phone calls and emails in a professional and timely manner
Assist customers with questions, service requests, documentation, and follow-up
Support sales-related communication, account updates, and client needs
Help identify customer needs and recommend appropriate products or services
Enter, update, and maintain accurate client records and repo...
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