Job Description
Role Overview We are looking for a
Customer Service & Sales Support Executive
to be a key point of contact for our customers. In this role, you will manage inbound sales inquiries, support the sales process, and ensure a smooth post-sales experience for our customers. This position is ideal for someone who is detail-oriented, service-minded, and comfortable handling B2B sales coordination. Key Responsibilities Respond to Inbound Sales Inquiries - Handle incoming leads from global customers, prepare quotations, and assist in closing deals efficiently. Customer Relationship Management - Provide timely, professional responses to customer questions or concerns before and after the sale, ensuring a high standard of service. Order Fulfillment Coordination - Work closely with internal teams-including operations, logistics, and procurement-to ensure accurate and timely delivery of customer orders. Documentation & Data Entry - Maintain sales records, customer communications, and updates i...
Customer Service & Sales Support Executive
to be a key point of contact for our customers. In this role, you will manage inbound sales inquiries, support the sales process, and ensure a smooth post-sales experience for our customers. This position is ideal for someone who is detail-oriented, service-minded, and comfortable handling B2B sales coordination. Key Responsibilities Respond to Inbound Sales Inquiries - Handle incoming leads from global customers, prepare quotations, and assist in closing deals efficiently. Customer Relationship Management - Provide timely, professional responses to customer questions or concerns before and after the sale, ensuring a high standard of service. Order Fulfillment Coordination - Work closely with internal teams-including operations, logistics, and procurement-to ensure accurate and timely delivery of customer orders. Documentation & Data Entry - Maintain sales records, customer communications, and updates i...
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