Job Description

Cannock Area
Monday to Friday, 08:30am – 5:00pm

Temporary to Permanent


Role Overview


We are recruiting for a proactive and customer-focused individual to join a busy and supportive team. The role involves handling inbound and outbound customer calls, supporting the wider sales function, and identifying opportunities to up-sell where appropriate.


This is an excellent opportunity for someone with strong communication skills, good attention to detail, and the ability to build lasting customer relationships within a fast-paced environment.


Key Duties & Responsibilities

  • Answer incoming customer calls and manage outbound call schedules in line with team targets

  • Provide day-to-day support to the sales team

  • Build rapport and maintain effective, professional relationships with customers

  • Discuss customer orders, delivery schedules, and handle queries during busy seasonal periods
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