Customer Service - Retail Advisors - English - Cairo

Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services.

In this role, you'll:

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  Be the friendly voice of major retail brands, providing exceptional service across phone, email, and chat. Think about resolving product inquiries, processing orders, and offering helpful advice.

  
  


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  Become a product pro, mastering the ins and outs of the latest trends.

  
  


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  Transform shopping woes into shopping wows! Handle returns, exchanges, and troubleshoot issues with patience and a can-do attitude.

  
  


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  Go the extra mile to build lasting relationships with customers. Offer personalized recommendations...