Customer Service Representative

Customer Service Representative

Position Summary

• Work Schedule: Regular working hours: 8:00 AM – 4:30 PM or 8:30 AM – 5:00 PM with a 30-minute unpaid lunch.

• This position is 100% on-site at the Windsor site.

This position is located in Windsor, Ontario, one of two sites located in Canada offering softgel development and manufacturing capabilities for the Pharmaceutical and Consumer Health industries.  We have a broad range of integrated formulation, manufacturing, analytical and packaging services to offer full-service turnkey solutions.

Reporting to the Customer Service & Demand Manager, the Customer Service Representative is responsible for managing individual customer accounts, ensuring high customer service results that promote customer retention and growth. This position represents the company as the primary point of contact with our customers and provides an integral internal link supporting Busi...