Job Description
Customer Service Representative (Healthcare Billing)
100% Remote | Contract (6+ months)
Full-Time | Benefits Available
About the Opportunity
TEKsystems is partnering with a respected healthcare organization, to find a Customer Service Representative to support their revenue cycle team during a major system transition from Cerner to Epic.
This is a fully remote opportunity where you’ll play a key role in supporting patients and insurance partners with billing-related inquiries—all while working with a collaborative, patient-focused team.
What You’ll Do
As a CSR, you’ll be the primary point of contact for patient and insurance billing questions, delivering clear, compassionate, and timely support.
Key responsibilities include:
+ Handle inbound billing inquiries via phone, email, voicemail, fax, and occasional walk-ins
+ Answer patient questions related to insurance claims, balances, and Medicare billing
+ Research and resolve billing di...
100% Remote | Contract (6+ months)
Full-Time | Benefits Available
About the Opportunity
TEKsystems is partnering with a respected healthcare organization, to find a Customer Service Representative to support their revenue cycle team during a major system transition from Cerner to Epic.
This is a fully remote opportunity where you’ll play a key role in supporting patients and insurance partners with billing-related inquiries—all while working with a collaborative, patient-focused team.
What You’ll Do
As a CSR, you’ll be the primary point of contact for patient and insurance billing questions, delivering clear, compassionate, and timely support.
Key responsibilities include:
+ Handle inbound billing inquiries via phone, email, voicemail, fax, and occasional walk-ins
+ Answer patient questions related to insurance claims, balances, and Medicare billing
+ Research and resolve billing di...
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