Customer Service Representative

M.I.T. Consulting is one of Canada’s Top 50 Managed IT Firms, delivering reliable, innovative, and secure technology solutions for businesses across the country. We are passionate about exceptional service, strong relationships, and delivering results that drive growth.

Position Overview

We are seeking a highly personable and motivated Client Concierge to be the voice and face of M.I.T. Consulting. This role is perfect for someone who thrives on meaningful interactions, is energized by building relationships, and enjoys helping others. As the first point of contact for clients, you’ll be instrumental in enhancing the client experience and driving business growth.

Key Responsibilities

• Answer incoming client calls promptly and professionally, ensuring every interaction is welcoming and solution-oriented.
• Attend in-person meetings and client events across the city, representing M.I.T. Consulting with poise and professionali...