Job Description
About This Opportunity
CPA Ontario is currently in search of a Customer Service Representative for our inbound, non-sales call centre environment. This position involves being part of a team that is dedicated to fostering a positive customer experience, providing our members and students with solutions that meet their specific needs.
What You’ll Be Doing
- Providing exceptional customer service to members and students by phone, email and online chat interactions.
- Delivering accurate and up-to-date information on all CPA Ontario programs, services, fees and status.
- Capturing and recording all communication and relevant information and ensuring accurate and timely tracking and reporting of data.
- Providing key marketing messages to support student and member program strategies as well as meeting departmental metrics and contributing to overall team results.
To Be Successful You Need
Ready to Apply?
Take the next step in your AI career. Submit your application to CPA-Ontari today.
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