Job Description
This role is a Customer Service Representative within the US Customer Operations team. Our charter is to deliver Total Customer Experience through process efficiencies, internal/external collaboration, teamwork, and process knowledge while contributing to HP’s financial goals. This is an excellent opportunity for you to grow your knowledge of large-scale supply chain best practices and build a career in a Fortune 100 company. This highly visible position with-in HP will allow you to develop knowledge through experiences that will challenge you daily.
**_ Responsibilities: _**
- Acts as a first point of contact for regular, on-going US customer accounts, on daily operational matters.
- Ensure orders are executed to meet service level agreement and supply chain requirements to deliver exceptional customer experience.
- Resolves operational issues that may arise from the end-to-end sales process (e.g., order status, returns, and deliveries, invoicing, returns, and financial po...
**_ Responsibilities: _**
- Acts as a first point of contact for regular, on-going US customer accounts, on daily operational matters.
- Ensure orders are executed to meet service level agreement and supply chain requirements to deliver exceptional customer experience.
- Resolves operational issues that may arise from the end-to-end sales process (e.g., order status, returns, and deliveries, invoicing, returns, and financial po...
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