Customer Service Representative (Term)

*This is a 12 month contract position *Fluency in English & Spanish, Italian or Portuguese is required for this role. The Customer Service representative provides accurate policy benefit information on the phone, face to face and via by email to members, covered under the LiUNA!care Local 183 Members Benefit Trust Fund, Canadian Construction Workers Union (CCWU) Member’s Benefit Trust Fund. He or she provides courteous and professional customer service while maintaining departmental policies. Working Hours: 9:00am to 5:00pm Monday, Tuesday, Thursday 9:00am to 5:00pm Wednesday; 12:00pm to 8:00pm two Wednesdays/month 8:30am to 4:30pm Friday 7:00am or 8:00am to 12:30pm Saturday (twice/month) Overtime may be required to ensure customer services staff is evenly scheduled for the rotating shifts. Office Location: 200 Labourers Way, Vaughan ON### ### # **The Bilingual Customer Service Representative will:*** Assist members in a courteous and professional manner to understand ...