Customer Service Representative Temporary with English (Barcelona)

Customer Service Agent - English Speaker

At Netzon Group, we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign.

Overview

As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You will learn the operations, technology management, and on-demand mobility processes of Via, enabling you to provide on-demand support to customers in the USA and contribute to Via's and the team's goals.

Responsibilities

Keep things running smoothly by offering first line support through phone, email, and digital channels as needed.

Qualifications

• Fluency in English: high fluency in English (C2 ) in both written and spoken communication.
• Tech‑savvy: comfortable using a CRM system and working in a digital environment.
• Organized & Motivat...