Job Description
Healthcare Call Center Customer Service Representative
Full‑Time | High‑Volume Inbound Calls | Growth Opportunity
We’re seeking Healthcare Customer Service Representatives to support a busy call center environment handling inbound member and provider inquiries. If you’re reliable, detail‑oriented, and passionate about helping people, this role offers excellent long‑term growth potential.
What You’ll Do
+ Handle inbound healthcare-related calls and perform follow-up calls when needed.
+ Assist callers with prior authorization questions, general benefit inquiries, and sensitive/confidential information.
+ Provide outstanding customer service with accurate data entry and strong attention to detail.
+ Manage 50–100 calls per day, depending on complexity.
+ Use multiple systems and software to document information and update member records.
+ Maintain strong quality and accuracy scores in a performance‑based environment.
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Full‑Time | High‑Volume Inbound Calls | Growth Opportunity
We’re seeking Healthcare Customer Service Representatives to support a busy call center environment handling inbound member and provider inquiries. If you’re reliable, detail‑oriented, and passionate about helping people, this role offers excellent long‑term growth potential.
What You’ll Do
+ Handle inbound healthcare-related calls and perform follow-up calls when needed.
+ Assist callers with prior authorization questions, general benefit inquiries, and sensitive/confidential information.
+ Provide outstanding customer service with accurate data entry and strong attention to detail.
+ Manage 50–100 calls per day, depending on complexity.
+ Use multiple systems and software to document information and update member records.
+ Maintain strong quality and accuracy scores in a performance‑based environment.
<...
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