Job Description
Description
+ Customer service representative working in a call center environment
+ Handling inbound calls and some follow up calls
+ Answers calls and questions on prior authorization, general questions and some confidential information
+ Great customer service with high level attention to detail. Entering information accurately
+ Measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity.
+ Utilize multiple systems and programs to track information and update communication with customers
Qualification
+ 1 year of call center within recent employment (last 2-3 years)
+ Ability to type 30+ wpm
+ Flexibility to work any hours during of operation (see below)
Hours of Operation
Monday through Sunday, 5am to 10pm - schedules are set shifts with 2 days off and working 8 hours a day.
#westpriority26
Job Type & Location
This is a Contract to Hire...
+ Customer service representative working in a call center environment
+ Handling inbound calls and some follow up calls
+ Answers calls and questions on prior authorization, general questions and some confidential information
+ Great customer service with high level attention to detail. Entering information accurately
+ Measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity.
+ Utilize multiple systems and programs to track information and update communication with customers
Qualification
+ 1 year of call center within recent employment (last 2-3 years)
+ Ability to type 30+ wpm
+ Flexibility to work any hours during of operation (see below)
Hours of Operation
Monday through Sunday, 5am to 10pm - schedules are set shifts with 2 days off and working 8 hours a day.
#westpriority26
Job Type & Location
This is a Contract to Hire...
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