Job Description
Description
Customer service representative working in a call center environment Handling inbound calls and some follow up calls Answers calls and questions on prior authorization, general questions and some confidential information Great customer service with high level attention to detail. Entering information accurately Measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity. Utilize multiple systems and programs to track information and update communication with customers
Skills
Customer service, Call center, Customer service call center
Top Skills Details
Customer service,Call center,Customer service call center
Additional Skills & Qualifications
1 year of call center tenure of 1 year in jobs Candidates must have the following - no jumpy resumes (client will not approve jumpy resumes) - at least a year of high volume call center experience in last 2-3 years - typing at least 30wpm call cen...
Customer service representative working in a call center environment Handling inbound calls and some follow up calls Answers calls and questions on prior authorization, general questions and some confidential information Great customer service with high level attention to detail. Entering information accurately Measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity. Utilize multiple systems and programs to track information and update communication with customers
Skills
Customer service, Call center, Customer service call center
Top Skills Details
Customer service,Call center,Customer service call center
Additional Skills & Qualifications
1 year of call center tenure of 1 year in jobs Candidates must have the following - no jumpy resumes (client will not approve jumpy resumes) - at least a year of high volume call center experience in last 2-3 years - typing at least 30wpm call cen...
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