Customer Service Representative

Job Summary

We are looking for motivated and customer-oriented Candidates to join our team as Customer Service Representatives for a Utility Account. This is an excellent opportunity for individuals looking to start their career in the BPO industry. No previous work or BPO experience is required.

Key Responsibilities

• Handle customer inquiries regarding utility services, billing, and account concerns.
• Provide accurate information and solutions to customers.
• Resolve customer issues in a professional and timely manner.
• Document customer interactions accurately in company systems.
• Deliver excellent customer service and maintain customer satisfaction.

Qualifications

• Fresh Graduates (Bachelor's Degree in any field).
• Excellent verbal and written English communication skills.
• Strong interpersonal and customer servi...