Job Description
With 50k Sign on Bonus before January 19 joiners
Day 1 HMO benefits w/ 3 FREE Dependents
Group Life Insurance for Employee
5,000 Medicine Reimbursement for employee.
15% night differential pay
SL is convertible into CASH
Requirements
i. Minimum of 8 months Customer Service Representative experience
iii. Must be amenable for 100% work onsite (Taguig) & Night Shift schedule
iii. Good communication Skills
Role, Purpose, and Scope
To provide information to their customer regarding their queries and resolve the end customer issues as per defined SLA , Able to work independently and efficiently to meet SLA, Able to comprehend the request of the customer and meet the quality standard
Major Responsibilities
Responds to telephone inquiries and complaints using standard scripts and procedures
Gathers information, research/resolves inquiries and logs customer calls
Communicates appropriate options for resolution in a timely manner
Informs custom...
Day 1 HMO benefits w/ 3 FREE Dependents
Group Life Insurance for Employee
5,000 Medicine Reimbursement for employee.
15% night differential pay
SL is convertible into CASH
Requirements
i. Minimum of 8 months Customer Service Representative experience
iii. Must be amenable for 100% work onsite (Taguig) & Night Shift schedule
iii. Good communication Skills
Role, Purpose, and Scope
To provide information to their customer regarding their queries and resolve the end customer issues as per defined SLA , Able to work independently and efficiently to meet SLA, Able to comprehend the request of the customer and meet the quality standard
Major Responsibilities
Responds to telephone inquiries and complaints using standard scripts and procedures
Gathers information, research/resolves inquiries and logs customer calls
Communicates appropriate options for resolution in a timely manner
Informs custom...
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