Job Description
Day 1 HMO benefits w/ 3 FREE Dependents
Group Life Insurance for Employee
5,000 Medicine Reimbursement for employee.
15% night differential pay
SL is convertible into CASH
Requirements
i. Minimum of 1 year Customer Service Representative experience (Advantage Only)
ii. Total of 2 years BPO experience (Advantage only)
iii. Must be amenable for 100% work onsite in Taguig & Night Shift schedule
iii. Good communication Skills
Role, Purpose, and Scope
To provide information to their customer regarding their queries and resolve the end customer issues as per defined SLA , Able to work independently and efficiently to meet SLA , Able to comprehend the request of the customer and meet the quality standard
Major Responsibilities
Responds to telephone inquiries and complaints using standard scripts and procedures
Gathers information, researches/resolves inquiries and logs customer calls
Communicates appropriate options for resolution in a timely ma...
Group Life Insurance for Employee
5,000 Medicine Reimbursement for employee.
15% night differential pay
SL is convertible into CASH
Requirements
i. Minimum of 1 year Customer Service Representative experience (Advantage Only)
ii. Total of 2 years BPO experience (Advantage only)
iii. Must be amenable for 100% work onsite in Taguig & Night Shift schedule
iii. Good communication Skills
Role, Purpose, and Scope
To provide information to their customer regarding their queries and resolve the end customer issues as per defined SLA , Able to work independently and efficiently to meet SLA , Able to comprehend the request of the customer and meet the quality standard
Major Responsibilities
Responds to telephone inquiries and complaints using standard scripts and procedures
Gathers information, researches/resolves inquiries and logs customer calls
Communicates appropriate options for resolution in a timely ma...
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