Job Description

The Position:


  • Deliver high quality Contact Centre services for our clients and employees of ISS

  • Be the “First Point of Contact” for all building maintenance works and coordinate the delivery of Contractor and Supplier services

  • Develop and maintain strong working relationships with clients, contractors, tradesman and internal staff

  • Ensure all Service Calls are completed within contract KPI targets

  • Identify process improvement opportunities the positively impact our customers experience

  • Adhere to ISS Company Policies and Procedures

    • Our Benefits:

  • Internal opportunities and growth path

  • Joining a team of talented, driven professionals who are passionate about customer service excellence

  • 2 days a week WFH

  • Onsite parking at Macquarie Park office

  • Access to staff discounts with partner companies

  • Traineeship opportunities for e...

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