Customer Service Representative - Spain

Your Job:

The Customer Services Representative will be the frontline contact for Brooks Spanish retailers. They will be responsible for upholding the established standards of customer service excellence set by the Brooks Spanish team while always looking for opportunities to excel. This role involves building strong relationships with retailers, supporting them through order processing, tracking, and reviewing performance against KPIs, and providing product explanations. The representative also communicates daily with Finance, Sales, Operations, and Marketing, serving as an important line of communication for colleagues on the road.