Customer Service Representative

About Auto Parts Group (APG):

At Auto Parts Group (APG), we aim to be Australia’s top independent supplier of genuine and aftermarket automotive parts, providing our customers with a Real Advantage.

APG is part of GPC Asia Pacific, a leading supplier of industrial and automotive parts in Australia, New Zealand, and Southeast Asia. GPC has over 8,000 employees in Asia Pacific and more than 60,000 globally, with well-known brands like Repco, NAPA, AMX, and Motion Industries.

About The Role:

Join our Smithfield office in a full-time permanent role and deliver outstanding customer service every day.

As a Customer Service Representative, You Will:

• Provide excellent customer service by managing parts inquiries, requests, and quotes.

• Handle phone services and ensure a professional customer experience.

• Use APG systems to manage parts and inventory.

• Address customer esc...