Customer Service Representative (six month contract)

Customer Service Representative - Express Scripts Canada

Express Script Canada is looking for Customer Service Representative to work within our inbound Provider Call Centre. If afternoon and evening work shifts fit better with your lifestyle than this job is for you! The ideal candidate must be able to work up to 35 hours per week and be flexible working afternoons and evenings, as well as occasional weekends and holidays. 

This is a 6-month contract position with possible extension.

The Provider Call Centre is the main venue for communication between providers and Express Script Canada regarding day-to-day claims adjudication queries. The Customer Service Representatives reflect Express Script Canada’s commitment to accessibility and responsiveness to providers.  This position is instrumental in meeting contractual objectives and service levels.

Key Responsibilities:

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