Job Description
Description
Our client is in need of a Customer Service Representative to join a busy team in the 78233 area. This opportunity is ideal for someone who enjoys supporting customers, handling administrative tasks accurately, and delivering a detail-focused service experience in both English and Spanish. The person in this role will help manage order activity, maintain customer records, and address service concerns with care and efficiency.
Responsibilities:
• Manage incoming customer orders and process related payments with accuracy and timeliness.
• Create, update, and maintain customer account records, ensuring information remains complete and current.
• Respond to customer concerns by identifying issues, explaining solutions, coordinating corrections, and confirming resolution.
• Handle account adjustments and related documentation to support accurate financial records.
• Gather customer feedback and service trends to hel...
Our client is in need of a Customer Service Representative to join a busy team in the 78233 area. This opportunity is ideal for someone who enjoys supporting customers, handling administrative tasks accurately, and delivering a detail-focused service experience in both English and Spanish. The person in this role will help manage order activity, maintain customer records, and address service concerns with care and efficiency.
Responsibilities:
• Manage incoming customer orders and process related payments with accuracy and timeliness.
• Create, update, and maintain customer account records, ensuring information remains complete and current.
• Respond to customer concerns by identifying issues, explaining solutions, coordinating corrections, and confirming resolution.
• Handle account adjustments and related documentation to support accurate financial records.
• Gather customer feedback and service trends to hel...
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