Customer Service Representative

As a Multilingual Customer Service Representative (Portuguese / Polish / Finnish), you will be responsible for handling customer inquiries across calls, chats, and emails. You'll work closely with internal teams to ensure timely and accurate resolution of customer requests while maintaining a high level of service in your respective language.

Key Responsibilities:

• Handle customer queries across phone, chat, and email in Portuguese, Polish, or Finnish.
• Assist customers with order-related issues, including status updates, returns, and modifications.
• Collaborate with internal departments to resolve customer concerns efficiently.
• Explain ongoing offers, discounts, and promotions clearly.
• Maintain a deep understanding of global geography and market dynamics.
• Exhibit empathy, patience, and problem-solving skills in every interaction.
• Demonstrate excellent multitasking and navigation skills acro...