Customer service representative scent

What’s your next big career move?If it involves driving meaningful change, we should talk.IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products.Harnessing the full emotional power of scent, driven by pioneering creativity, science, consumer expertise and a mindful approach to fragrance design.The role is based in Tlalnepantla on hybrid role. Be part of a team where together we can achieve greatness and make a real impact. Your potential is our inspiration.Where You’ll Make a Difference?- Manage the full order-to-cash cycle (order entry, confirmation, tracking, and closure in SAP).
- Serve as the main point of contact for assigned customers, ensuring proactive communication.
- Coordinate with Sales, Planning, Production, Quality, Logistics, and Finance teams.
- Provide regional support to LATAM strategic accounts, resolving operational issues.
- Monitor and align forecast ch...