Customer Service Representative

Solvo Global empresa que se dedica al staffing industry conecta talento bilingüe latinoamericano para brindar oportunidad de laborar en empresas internacionales.Si cuentas con nível de inglés avanzado y te desempeñas en el área de servicio al cliente, ¡esta es tu oportunidad de colaborar con una empresa estadounidense de forma remota!
**Job description**:**Responsabilities**:- **Listen to customer needs and concerns while demonstrating empathy.
** Resolve issues by clarifying problems, researching solutions, and implementing appropriate actions.
- **Process requests by gathering necessary information and completing transactions.
** Identify opportunities to promote service and explain our products.
- **Maintain accurate records in the call center database.
** Collaborate with team members to ensure timely resolution of customer requests.
- **Stay updated on job knowledge through educational opportunities.
** Perform all additional duties as assigned.<...