Job Description
Department: Customer Operations
Reports to: Water Customer Service Leader
Salary: up to £24,720 DOE
Location: Manchester
The Opportunity
Our Customer Service Representative plays a key role in delivering amazing customer experiences through engaging, quality conversations using a combination of inbound & outbound calls and digital interactions. This role is dedicated to our regulated fresh and wastewater customers from the moment they onboard with us, right up until they leave – and everything in between!
You'll be working in a fast-paced environment where change is embraced and we work together, sharing best practice to achieve our objectives & targets whilst living our company values.
Key Responsibilities
Understand and deliver against required objectives and targets delivering amazing customer experiences
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