Customer Service Representative

🚀 We're Hiring: Customer Support Executive | Mohali | On-site

Are you looking to start or grow your career in customer support? Join our team as a Customer Support Executive in Mohali and help deliver exceptional customer experiences through email and chat support.

📍 Location

Mohali (On-site)

💼 Role: Customer Support Executive

Key Responsibilities:

✅ Assist retail sellers with account, inventory, and order-related queries via email and chat.

✅ Resolve customer concerns efficiently while maintaining high service quality.

✅ Communicate professionally with excellent grammar, tone, and formatting.

✅ Meet key performance metrics, including response time and customer satisfaction.

✅ Navigate multiple internal systems simultaneously to troubleshoot and resolve customer issues.

🎓 Eligibility

• Graduate in any discipline
• Freshers and experienc...