Customer Service Representative

We’re thrilled that you are interested in joining us here at the Amynta Group!

The CUSTOMER SERVICE REPRESENTATIVE for the Commercial Auto team is responsible for assisting agents with inquiries and policy issues, including status updates, billing questions, pending changes, binding new business policies, and more.

About the Opportunity:

BTIS is seeking a Customer Service Representative I to support our nationwide network of agents. In this role, you’ll deliver timely, accurate service while collaborating closely with internal teams to meet SLAs, performance metrics, and quality standards. No two days are the same—you’ll stay engaged assisting agents and carriers through phone, email, and chat in a fast-paced, high-volume environment. We also welcome experienced candidates from the commercial insurance industry who are ready for a new challenge and eager to grow their career. For the right candidate, a more senior-level role may also be available.

What you...