Customer Service Representative

Description We are looking for a Customer Service Representative to support a manufacturing operation by delivering timely and attentive assistance to customers. This Long-term Contract opportunity is ideal for someone who communicates clearly, handles service requests efficiently, and enjoys working in a fast-paced call center environment. The person in this role will help manage customer inquiries, process orders accurately, and contribute to a positive service experience across inbound and outbound interactions.

Responsibilities:
• Respond to incoming customer calls with care, providing clear information and effective support.
• Place outbound calls as needed to follow up on requests, confirm details, or resolve outstanding service issues.
• Enter customer orders into company systems with close attention to accuracy, completeness, and timing.
• Address questions related to products, order status, and general service needs in a courteous and solution-focused mann...