Job Description
Job Responsibilities:
Handle customer inquiries and concerns through voice support channels.
Provide accurate and timely resolutions to riders and driver-partners.
Assist customers with account-related concerns, trip issues, payments, and other service-related inquiries.
Maintain professionalism and empathy while resolving customer concerns.
Meet quality, productivity, and customer satisfaction targets.
Qualifications:
At least High School Graduate, Senior High School Graduate, College Undergraduate, or College Graduate.
Must have at least 12 months of International Voice BPO Experience.
Excellent English communication skills.
Strong problem-solving and customer service skills.
Willing to work onsite and on a shifting schedule.
Start Dates:
July 15
July 22
July 29
Benefits:
Competitive Salary Package
Paid Training
HMO and Governmen...
Handle customer inquiries and concerns through voice support channels.
Provide accurate and timely resolutions to riders and driver-partners.
Assist customers with account-related concerns, trip issues, payments, and other service-related inquiries.
Maintain professionalism and empathy while resolving customer concerns.
Meet quality, productivity, and customer satisfaction targets.
Qualifications:
At least High School Graduate, Senior High School Graduate, College Undergraduate, or College Graduate.
Must have at least 12 months of International Voice BPO Experience.
Excellent English communication skills.
Strong problem-solving and customer service skills.
Willing to work onsite and on a shifting schedule.
Start Dates:
July 15
July 22
July 29
Benefits:
Competitive Salary Package
Paid Training
HMO and Governmen...
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