Job Description
About Us
MICO WORLD is a leading global internet company focused on social entertainment, with a diverse portfolio that includes products like MICO, YoHo, TopTop, and SUGO. With years of market expertise, the company has established a strong presence in the Middle East, Southeast Asia, North America, Japan, and South Korea. MICO WORLD operates in over 150 countries and regions, serving a global user base of over 200 million. We are committed to leading the global social entertainment industry, creating more positive emotional values worldwide.
Job title: Customer Service Representative (English Speaking)
Responsibilities
- Respond to customer inquiries through customer support channels.
- Provide timely, professional, and friendly assistance to users.
- Investigate and resolve account, payment, livestream, and other user-related issues.
- Escalate complex c...
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