Job Description
Company Description
JB Saeed Home & Hardware, established in 1933, is a trusted name for high-quality household products in Lahore and Karachi. Renowned for offering premium items suited for every room, we have earned a reputation as a leading hardware store in Pakistan. Our commitment to providing exceptional products and a superior customer experience has been at the core of our dedication to excellence for decades.
Role Description
This is a full-time, on-site Customer Service Representative role located in Pakistan. The primary responsibilities include addressing customer inquiries, resolving complaints, ensuring customer satisfaction, and providing prompt and professional support. Representatives will be expected to handle both in-person and remote customer interactions, maintain accurate records of customer engagements, and act as a liaison to ensure a superior customer experience.
Qualifications
Proficiency in Customer Service, Customer Support, and managing ...
JB Saeed Home & Hardware, established in 1933, is a trusted name for high-quality household products in Lahore and Karachi. Renowned for offering premium items suited for every room, we have earned a reputation as a leading hardware store in Pakistan. Our commitment to providing exceptional products and a superior customer experience has been at the core of our dedication to excellence for decades.
Role Description
This is a full-time, on-site Customer Service Representative role located in Pakistan. The primary responsibilities include addressing customer inquiries, resolving complaints, ensuring customer satisfaction, and providing prompt and professional support. Representatives will be expected to handle both in-person and remote customer interactions, maintain accurate records of customer engagements, and act as a liaison to ensure a superior customer experience.
Qualifications
Proficiency in Customer Service, Customer Support, and managing ...
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