Customer Service Representative

Summary

The Customer Service Representative, or Client Liaison Officer is a key role in building and maintaining strong, positive relationships between Safetech and our clients.

Acting as the primary point of contact, this position ensures clear, timely communication and effective resolution of client concerns. By coordinating support services and supporting client needs with internal teams, the representative helps deliver consistent, high-quality service and keeps upbeat and positive.

The role is important in enhancing client satisfaction, supporting care management initiatives, and upholding Safetech's reputation. Responsibilities include managing client records, implementing service plans, and contributing to continuous improvement through feedback and data-driven insights.

Pay: £8.00 to £12.71 per hour.

Important: This position requires daily on-site attendance at our office in Rayleigh, Essex. If you are unable to meet this ...