Job Description
The **Customer Service Representative** is located in the department of Commercial Excellence, Automotive Refinish, in **GBS Empresalia Querétaro.**
Main Responsibilities:
- Complete Oracle credits, rebills and other adjustments correctly and in a timely manner
- Complete Service Now credits, rebills and other adjustments correctly and in a timely manner
- Manage various reports timely as requested
- Remain current on procedures, training, and system upgrades
**Qualifications**:
- 2+ years order management experience with knowledge of business-to-business customer service and proven exceptional ability to perform outlined responsibilities
- **Advanced conversational English level is mandatory**:
- Proficient with Microsoft Office Suite and Windows
- Attention to detail and high level of accuracy
- Strong communication skills, both verbal and written
Benefits included will be discussed with you by your recruiter during the hiring process, like medical...
Main Responsibilities:
- Complete Oracle credits, rebills and other adjustments correctly and in a timely manner
- Complete Service Now credits, rebills and other adjustments correctly and in a timely manner
- Manage various reports timely as requested
- Remain current on procedures, training, and system upgrades
**Qualifications**:
- 2+ years order management experience with knowledge of business-to-business customer service and proven exceptional ability to perform outlined responsibilities
- **Advanced conversational English level is mandatory**:
- Proficient with Microsoft Office Suite and Windows
- Attention to detail and high level of accuracy
- Strong communication skills, both verbal and written
Benefits included will be discussed with you by your recruiter during the hiring process, like medical...
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