Job Description
The **Customer Service Representative**is located in the department of Protective and Marine Coatings, in **GBS Empresalia Querétaro.**
Main Responsibilities:
- Complete Oracle credits, rebills and other adjustments correctly and in a timely manner
- Complete Service Now credits, rebills and other adjustments correctly and in a timely manner
- Manage various reports timely as requested
- Remain current on procedures, training, and system upgrades
- Other Import/ Export activities related.
**Qualifications**:
- 1- 2 years of experience in order management experience / customer service.
- **Advanced conversational English level is mandatory**:
- Proficient with Microsoft Office Suite and Windows
- ERP Knowledge (Oracle would be an advantage)
- Strong communication skills, both verbal and written
Benefits included will be discussed with you by your recruiter during the hiring process, like medical benefits, life insurance and more.
**About us**:
Main Responsibilities:
- Complete Oracle credits, rebills and other adjustments correctly and in a timely manner
- Complete Service Now credits, rebills and other adjustments correctly and in a timely manner
- Manage various reports timely as requested
- Remain current on procedures, training, and system upgrades
- Other Import/ Export activities related.
**Qualifications**:
- 1- 2 years of experience in order management experience / customer service.
- **Advanced conversational English level is mandatory**:
- Proficient with Microsoft Office Suite and Windows
- ERP Knowledge (Oracle would be an advantage)
- Strong communication skills, both verbal and written
Benefits included will be discussed with you by your recruiter during the hiring process, like medical benefits, life insurance and more.
**About us**:
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