Job Description

About the job

We're Hiring at Frido!

Position: Customer Support Executive (Voice Process)

Location: Pune, Maharashtra

Experience: Minimum 01 year

We are seeking a dedicated and professional Call Support Executive to manage inbound and outbound customer calls.

What You'll Do:

• Handle inbound & outbound calls, IVR queries, and live chat.

• Deliver prompt, professional, and empathetic assistance to customers.

• Resolve concerns effectively while maintaining

Frido's service excellence.

•Collaborate across teams to enhance customer satisfaction

• Proficiency in call center tools and CRM systems (e.g., Salesforce, Zendesk, Freshdesk).

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Skills Required
Salesforce, zendesk, Crm Systems

Ready to Apply?

Take the next step in your AI career. Submit your application to Frido today.

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