Job Description
100% ONSITE IN PLYMOUTH, MI
Email resumes directly to ckachal @ teksystems.com for consideration
Position Overview
We are seeking a dependable and customer-focused Customer Service Representative to join our growing call center team. In this role, you will handle inbound customer inquiries, provide information regarding prior authorizations, answer general questions, and manage confidential customer information. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to navigate multiple systems while delivering exceptional customer service.
Key Responsibilities
+ Handle a high volume of inbound customer calls in a professional and courteous manner.
+ Complete follow-up calls as needed to resolve customer questions and concerns.
+ Answer inquiries related to prior authorizations, account information, and general customer support.
+ Accurately enter and update customer information in multi...
Email resumes directly to ckachal @ teksystems.com for consideration
Position Overview
We are seeking a dependable and customer-focused Customer Service Representative to join our growing call center team. In this role, you will handle inbound customer inquiries, provide information regarding prior authorizations, answer general questions, and manage confidential customer information. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to navigate multiple systems while delivering exceptional customer service.
Key Responsibilities
+ Handle a high volume of inbound customer calls in a professional and courteous manner.
+ Complete follow-up calls as needed to resolve customer questions and concerns.
+ Answer inquiries related to prior authorizations, account information, and general customer support.
+ Accurately enter and update customer information in multi...
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