Job Description
Description We are looking for a Customer Service Representative to support a high-volume customer onboarding initiative in Petersburg, Virginia. This is a Contract position focused on assisting a large number of residential customers through inbound phone support, account setup, and accurate information entry. The ideal candidate is comfortable handling frequent calls, providing clear service, and ensuring each customer interaction is completed with professionalism and attention to detail.
Responsibilities:
• Respond to a steady stream of inbound calls from customers seeking assistance with account enrollment and service setup.
• Guide callers through the onboarding process by collecting details such as name, service address, and billing information.
• Enter customer information accurately into company systems while maintaining strong attention to detail.
• Provide friendly, clear, and efficient support to help customers complete enrollment successfully.
• Use ...
Responsibilities:
• Respond to a steady stream of inbound calls from customers seeking assistance with account enrollment and service setup.
• Guide callers through the onboarding process by collecting details such as name, service address, and billing information.
• Enter customer information accurately into company systems while maintaining strong attention to detail.
• Provide friendly, clear, and efficient support to help customers complete enrollment successfully.
• Use ...
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