Customer Service Representative

Discover Opal….

We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.

We stand for innovation, smart solutions, and sustainability!

Discover the Opportunity….

Opal Fibre Packaging Australia provides a full service offering in corrugated cardboard box packaging from design and product testing through to supply chain integration. We have an exciting opportunity for a Customer Service Representative to join the team at our site in Bibra Lake, WA.

The key focus of this role will be to:

• Providing high level customer service to a large customer portfolio using both email and phone
• Providing ongoing support to both internal and external stakeholders
• Utilising our various applications to assist customers with order requirements
• Management of cases within CRM system to achieve recommende...