Job Description

Customer Service Representative

Location: 19 King Edward Street, Perth, Scotland, PH1 5UG

Contract type: Full-time

Hours: 35 per week

Salary: £12.75 per hour

Overview

Customers come to William Hill to experience more than just betting. As a Customer Service Representative you will be at the heart of that experience, putting customers first and building relationships in the community.

Responsibilities

  • Welcoming customers with a friendly face
  • Processing bets and assisting with customer queries
  • Demonstrating how to use betting terminals
  • Building relationships with customers and providing excellent service
  • Championing safer gambling at all times
  • Supporting managers with shop displays and opening/closing activities as required

Working Patterns

Shifts are scheduled on a rota basis, covering various opening times between 8am–10pm, Monday to Sunday, and i...

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