Job Description

Job Description

Customer Service Representative (Patient Support)

Position Type: Full-Time
Schedule: 9-hour shifts (includes 1-hour unpaid lunch)

About Fridays

Fridays is a mission-driven telehealth company dedicated to making high-quality, affordable care accessible to everyone. We provide life-changing medications, coaching, and ongoing support for weight care and wellness — all delivered from the comfort of our patients’ homes.

Many of our patients come to us during vulnerable moments in their health journey. We take that responsibility seriously and approach every interaction with empathy, clarity, and accountability.

Position Overview

At Fridays, our Customer Service Representatives are more than support agents — they are patient advocates. This role requires strong emotional intelligence, attention to detail, and adaptability. You will support patient...

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