Customer Service Representative

Interact with customers to provide information and resolve inquiries.
Handle customer complaints and provide appropriate solutions and alternatives.
Maintain records of customer interactions and follow up to ensure resolution.
Collaborate with team members to improve customer service processes.
Stay updated on product knowledge to assist customers effectively.
Requirements
Educational Qualifications: High School Diploma or equivalent
Experience Level: 1-3 years
Skills and Competencies: Strong communication and interpersonal skills
Qualities and Traits: Empathetic and patient demeanor
Responsibilities and Duties: Ability to multitask in a busy environment
Working Conditions: Ability to work in shifts, including evenings and weekends