Job Description
Roles and Responsibilities:
As a Travel Counselor, you will answer call and inquiries of customers in accordance with standard policies and procedure.
Making changes to existing reservations (ticket reissuance & cancellations)
Providing support on any existing online bookings – air, hotel, car, rail & non-GDS changes & cancellations
Utilization of Sabre/Apollo GDS systems & other assigned tools required when completing PNR changes.
Making outbound calls to vendors and customers as required
Creating new PNRs for fresh bookings
Job Qualifications:
At least senior high school graduate
With 1-year Travel Account BPO Experience
Preferably with experience using Galileo, Sabre, or Apollo
Amenable to work Onsite MOA, Pasay City
What we offer:
Competitive Pay & Rewards – salary packages designed to value your skills
Comprehensive HMO Coverage – for you and your dependents
Learning & Development – upskilling, certifications, and growth programs
Ca...
As a Travel Counselor, you will answer call and inquiries of customers in accordance with standard policies and procedure.
Making changes to existing reservations (ticket reissuance & cancellations)
Providing support on any existing online bookings – air, hotel, car, rail & non-GDS changes & cancellations
Utilization of Sabre/Apollo GDS systems & other assigned tools required when completing PNR changes.
Making outbound calls to vendors and customers as required
Creating new PNRs for fresh bookings
Job Qualifications:
At least senior high school graduate
With 1-year Travel Account BPO Experience
Preferably with experience using Galileo, Sabre, or Apollo
Amenable to work Onsite MOA, Pasay City
What we offer:
Competitive Pay & Rewards – salary packages designed to value your skills
Comprehensive HMO Coverage – for you and your dependents
Learning & Development – upskilling, certifications, and growth programs
Ca...
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