Job Description

Qualifications:

‎• At least a Senior High School graduate

‎• Strong oral and written English communication skills

‎• Strong logical thinking and problem-solving skills

‎• Availability to work in various shifts

‎• Proficient in Windows operating systems.



Job Responsibilities:

‎• Handle and respond to all customer inquiries via inbound calls and email

‎• Provide excellent customer service through active listening

‎• Work with confidential customer information securely

‎• Aim to resolve issues on the first call by being proactive

‎• Communicate appropriately and clearly with customers.

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