Job Description
Explore a rewarding career as a Customer Service Representative at Nors in Terrace, BC, with a focus on parts. Provide outstanding service solutions and enhance customer satisfaction.
Your responsibilities will involve addressing customer complaints, ensuring effective resolutions, and fostering strong relationships. Adopting a safety-first mindset, you must excel in a fast-paced environment while managing tasks with accuracy and organization. Mentorship roles for apprentice technicians are also part of the position.
Key Responsibilities:
• Resolve customer issues with appropriate solutions
• Build rapport and trust with customers
• Ensure safety guidelines are followed diligently
• Organize personal work system for efficiency
• Mentor apprentice technicians in their learning journey
Requirements:
• Sales/Marketing certification or equivalent education
• Relevant experience is an asset
• Proficiency in computer applications including Microsoft software<...
Your responsibilities will involve addressing customer complaints, ensuring effective resolutions, and fostering strong relationships. Adopting a safety-first mindset, you must excel in a fast-paced environment while managing tasks with accuracy and organization. Mentorship roles for apprentice technicians are also part of the position.
Key Responsibilities:
• Resolve customer issues with appropriate solutions
• Build rapport and trust with customers
• Ensure safety guidelines are followed diligently
• Organize personal work system for efficiency
• Mentor apprentice technicians in their learning journey
Requirements:
• Sales/Marketing certification or equivalent education
• Relevant experience is an asset
• Proficiency in computer applications including Microsoft software<...
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