Customer Service Representative

Job Title: Customer Service Representative (Inbound)

Company: WinSolutions Corp
Location: Ortigas, Pasig City
Work Arrangement: Onsite/ Night Shift/ Fixed Weekends Off
Employment Type: Full-Time

Salary starts from: 20, ,000/ month

Job Overview:
We are seeking an experienced Customer Service Representative to handle inbound calls and address customer inquiries, concerns, and service requests. The ideal candidate has prior CSR experience, strong communication skills, and a proven ability to deliver excellent customer support.

Key Responsibilities:

• Answer inbound customer calls in a timely and professional manner
• Handle customer inquiries, complaints, and requests with accuracy and empathy
• Provide detailed information about products, services, and company policies
• Resolve issues efficiently while ensuring high customer satisfaction
• Accurately document customer interactions and resolutions in the sys...