Customer Service Representative (On-site | DGP)

Overview

Do you genuinely enjoy helping people and creating positive customer experiences? We're looking for friendly, confident, and service-oriented Customer Service Representatives to join a growing team in Dagupan. If you're someone who communicates well, enjoys solving problems, and thrives in a fast-paced environment, we'd love to hear from you. Every conversation is an opportunity to make someone's day better, and we're looking for people who take pride in delivering exceptional service.

What You'll Do

As a Customer Service Representative, you'll assist customers through multiple communication channels while providing professional, accurate, and empathetic support.

Your Responsibilities

• Answering inbound customer phone calls
• Responding to customer emails and live chats
• Assisting customers with questions and account inquiries
• Resolving concerns while delivering outstanding customer service
• Esc...