Job Description
Description
**These roles should be described as an open-ended contract with the ability to go direct when the headcount approvals are there for full-time. Typically, that has been around the 6 month mark but that can be fluid. The pay rate increase will be at 6 months as long as they are a candidate the client is interested in converting at some point!*
TEKsystems is proud to partner with a locally owned, community-focused organization in search of Customer Service Representatives to join their diverse and inclusive team. This is a fantastic opportunity to work with a company that supports some of the nation’s most recognized brands, including Lowe’s, Amazon, Target, and Walmart.
What You Will Do:
Responsible for handling work ticket orders for their national accounts received electronically or by phone, a lot of the calls can be outbound in nature.
Qualifying/verifying customer requests.
Checking technicians in and out, and booking/dispatching purchase orders to sub...
**These roles should be described as an open-ended contract with the ability to go direct when the headcount approvals are there for full-time. Typically, that has been around the 6 month mark but that can be fluid. The pay rate increase will be at 6 months as long as they are a candidate the client is interested in converting at some point!*
TEKsystems is proud to partner with a locally owned, community-focused organization in search of Customer Service Representatives to join their diverse and inclusive team. This is a fantastic opportunity to work with a company that supports some of the nation’s most recognized brands, including Lowe’s, Amazon, Target, and Walmart.
What You Will Do:
Responsible for handling work ticket orders for their national accounts received electronically or by phone, a lot of the calls can be outbound in nature.
Qualifying/verifying customer requests.
Checking technicians in and out, and booking/dispatching purchase orders to sub...
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